# **Best Social Refund Policy**
**Last Updated:** [Insert Date]
At **Best Social**, we strive to provide high-quality social media management (SMM) services. This Refund Policy outlines the terms under which refunds may be granted for subscriptions or purchases made on our platform.
## **1. General Refund Terms**
- All payments are processed securely, and refunds (if applicable) will be issued to the original payment method.
- Refund eligibility depends on the type of service, subscription plan, and the reason for the request.
## **2. Subscription Plans**
### **A. Monthly Subscriptions**
- You may cancel your subscription at any time, but no refunds will be issued for the current billing cycle.
- Future recurring charges will be stopped upon cancellation.
### **B. Annual/Prepaid Plans**
- If you cancel within **7 days** of purchase, you may request a **full refund**.
- After 7 days, refunds will be **prorated** based on unused service time, minus any transaction fees.
## **3. One-Time Purchases (Add-ons, Credits, etc.)**
- Non-subscription purchases (e.g., premium features, credits) are **non-refundable** unless:
- The service is **completely non-functional** (verified by our team).
- The purchase was made **accidentally** (refund request must be submitted within **24 hours**).
## **4. Denied Refund Requests**
Refunds will **not** be granted for:
- **Change of mind** after using the service.
- **Violation of our Terms of Service** leading to account suspension.
- **Third-party platform issues** (e.g., Facebook/Instagram API changes, bans).
## **5. How to Request a Refund**
1. Contact our support team at **[Your Support Email]** with:
- Your **account details**.
- **Reason for the refund request**.
- **Proof of payment** (if applicable).
2. We will review your request and respond within **5-7 business days**.
## **6. Chargebacks & Disputes**
- Unauthorized chargebacks may result in **account suspension**.
- If you dispute a payment, contact us first to resolve the issue.
## **7. Policy Updates**
We reserve the right to modify this Refund Policy. Continued use of Best Social constitutes acceptance of changes.
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**Need Help?**
For refund inquiries, email: **[Hello@bestsocial.store]**
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### **Implementation Notes:**
- Replace placeholders (e.g., [06/2025], [Hello@bestsocial.store]).
- Ensure your payment processor (Paystack) aligns with this policy.
- Display this policy during checkout or in the billing section of your platform.